Contact
Get in Touch
Questions about sizing, an order or a return? A real person reads every message.
- Chat with us on WhatsApp
The fastest way to reach us.
- hello@velleeluxe.com
We reply within one working day.
- Business hours
- Monday – Saturday
10am – 7pm IST
How long does shipping take?
Orders are dispatched within 1–2 working days and usually arrive in 3–7 working days, depending on your pincode. Shipping is free on orders over ₹1,499.
What is your return policy?
You can return or exchange a shirt within 7 days of delivery, as long as it is unworn, unwashed and has its tags intact. Message us on WhatsApp and we will arrange a pickup. Refunds reach your original payment method within 5–7 business days.
How do I find the right size?
Our Size Guide lists chest, shoulder and length measurements for every size, with simple instructions for measuring yourself. If you are between sizes, message us your measurements and we will recommend one.
Which payment methods do you accept?
We accept UPI, debit and credit cards, net banking and popular wallets, all processed securely by Razorpay. Cash on Delivery is available on eligible pincodes.
How can I track my order?
As soon as your order ships, we send a tracking link by email and SMS. You can also message us on WhatsApp with your order number and we will share the latest status.